Appointment Policies/

I understand that circumstances can change. Please communicate with me if you need to make any changes
to your scheduled appointment. I will always do my best to accommodate you if my schedule permits.
Thank you for your understanding.
Line Elegant Feminine Logo .png

Cancel or reschedule

24 hour advanced notice is required when cancelling or rescheduling an appointment. If notice is given less than 24hrs in advance your canceled or rescheduled appointment will be considered a late cancellation and 50% of the service booked will be charged. 

No Show

If you need to make changes to your appointment, please call or text me. Those who do not show up to their appointment, without notice, will be considered a “no-show.”
100% of the service booked will be charged.

Late Arrival

If you arrive late, it is possible your session may be shortened in order to accommodate the appointments booked after you. Depending on your arrival time, I will determine and communicate with you the time left available. Regardless of the length of the treatment given, the full amount of the treatment booked will be charged. If you decide to forgo your treatment due to lack of time available, it will be considered a late cancellation and 50% of the scheduled treatment will be charged. Please plan accordingly and contact me if you feel you are going to be late so I can best accommodate you.

COVID-19

I am working hard to keep you and myself safe and healthy.
I ask that you please stay home and reschedule your appointment if you are feeling unwell, if you have been diagnosed with COVID-19 within the last 14 days prior to your scheduled appointment date, have had any flu like symptoms within the last 14 days prior to your scheduled appointment date, if you have been around anyone diagnosed or showing signs of COVID-19 within the last 14 days prior to your scheduled appointment date -- and the same goes for myself! Please be honest for your safety and mine. For COVID-19 related cancellations, fees WILL BE WAIVED!

refunds

All service sales, retail sales, and gift cards are final sale. All packages, pre-pay, auto-pay, and gift cards are not transferable to other clients, and cannot be combined with other offers. I do not offer cash back refunds for packages, pre-pay, auto-pay, or gift cards, however I will honor an equal exchange for other services if it is within the expiration date.

Packages/Series

Pre-paid packages of 3 or 6 must be used within 1 year of the purchase date. Pre paid packages of 3 or 6 cannot be mix and matched. They cannot be combined with any other sale or offer. No cash or credit refunds. If your package expires before you have used all 3 or 6 of your pre-paid services, you forgo the use of the remaining services within your package and any refund on unused services.